Join Our Team

• Redding, California

• Part-time

• In-Office Primary 

• Monday - Friday, 28-32 hours per week

• Compensation Package Negotiable based on Skills & Qualifications 

Expeditor Role

• Confirm receipt of record requests to the custodian of records and verify contact information

• Monitor and expedite the procurement process to achieve accurate, efficient, and speedy records acquisition.

• Coordinate with other departments to ensure all records are acquired in compliance with company policy and legal guidelines.

• Coordinate job assignments with our field representatives for service, pick up and scanning

• Update and maintain a communications log in our database for tracking record statuses.

Order Entry Role

• Conduct accurate research to identify the custodian of records.

• Issue subpoenas and authorization requests for required records.

• Maintain precise and accurate documentation for all issued and received records in our software.

• Communicate regularly with clients to update them on record statuses.

• Communication Skills: Excellent oral and written communication skills; ability to effectively communicate via phone and email.

• Research Skills: Ability to identify and find the appropriate custodians of records and their best practice process for expediting all requests.

• Note-Taking: Strong ability to keep accurate and detailed notes and update our software databases.

• Task Management: Proficient in managing and prioritizing multiple tasks and deadlines.

• Teamwork: Ability to work well in a team and coordinate schedules and responsibilities.

• Client Support: Excellent customer service skills.

• Calendaring: Experience with electronic scheduling and calendar management

• Prior experience in a similar role is a plus.

• Proficiency in Microsoft Office Suite, Adobe or comparable software.

• Software Compression Adaptability for learning our industry software.